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Professional standards

We work to raise the profile of the professionalism of our members and to ensure that our own governance procedures conform to current best practice.

Code of Ethics

Professional and ethical standards for our members.

Professional Standards Committee

Setting the standards for the profession.

Disciplinary and appeals

Upholding the standards and reputation of the profession.

Complaints against CII Chartered firms

How to log a complaint about a firm that holds corporate Chartered.

Complaints against members

Find out how to make a complaint against a CII member.

Whistleblowing

How to speak up about something that might concern you at work.

Aldermanbury Declaration

Raising the profile of professional standards across the insurance market.

Using CII Designations and Titles

Guidance on who can use membership designations and titles, and what do you if you suspect misuse.

We are a professional body dedicated to building public trust in the insurance and financial planning profession.

Find out more

Chartered Insurance Institute
3rd Floor, 20 Fenchurch Street
London, EC3M 3BY

Mon to Fri: 9am – 5pm (GMT)

Tel: +44 (0)20 8989 8464
Email: customer.serv@cii.co.uk

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